Privacy Policy
Effective date: January 1, 2026
This Privacy Policy explains how Coco Fitness Inc. ("Coco Fitness," "we," "us," or "our") collects, uses, and protects your information when you visit chanel-ihenacho.com, buy our products, or sign up for our emails and texts. We keep this simple and honest, because that is how we do everything.
Who we are
Coco Fitness is a women's health and fitness brand operated by Coco Fitness Inc., offering digital guides, programs, and related content and coaching. You can reach us anytime at [email protected].
Information we collect
We collect information you give us directly and information that comes in automatically when you use our site.
Information you give us:
Your name and email address when you opt in to a form, download a resource, or create an account.
Your phone number, if you choose to provide it for text updates.
Billing and purchase details when you buy something. Payments are processed by our payment provider, and we do not store your full card number on our systems.
Anything you send us, such as messages, survey answers, or community posts.
Information collected automatically:
Device and usage data such as IP address, browser type, pages visited, and how you found us.
Cookies and similar technologies that help the site work and help us understand what content is useful. You can control cookies through your browser settings.
How we use your information
We use your information to:
Deliver the guides, products, and content you asked for.
Send you emails and, if you opted in, text messages with tips, encouragement, updates, and offers.
Process your purchases and provide customer support.
Run, improve, and secure our website and programs.
Follow the law and protect our rights and our customers.
Email and text messaging
When you opt in to our email list, we send marketing and informational messages. Every marketing email includes an unsubscribe link, and you can opt out anytime.
If you opt in to text messages, message frequency varies. Message and data rates may apply depending on your mobile plan. Reply STOP to any message to unsubscribe and HELP for help. We do not sell or share your phone number with third parties for their own marketing. Your consent to receive texts is never required to buy anything from us.
How we share information
We do not sell your personal information. We share it only with the service providers who help us run the business, and only so they can do that work for us. These include:
Our marketing and CRM platform (for example, GoHighLevel / LeadConnector) used to manage forms, emails, and texts.
Our payment processor, used to handle purchases.
Hosting, analytics, and email or SMS delivery providers.
We may also share information if the law requires it, to protect against fraud or harm, or as part of a business sale or transfer. In that case your information stays protected under terms at least as protective as this policy.
Your choices and rights
Email: Unsubscribe using the link in any email.
Text: Reply STOP to opt out.
Access, correction, deletion: You can ask us to show you, correct, or delete the personal information we hold about you. Email [email protected] and we will respond as required by law.
If you live in California, the CCPA gives you the right to know what personal information we collect, to request deletion, and to opt out of the sale or sharing of your personal information. We do not sell your personal information. To make a request, email [email protected]. We will not treat you differently for exercising these rights. Residents of other states with similar privacy laws have comparable rights.
Data retention and security
We keep your information for as long as needed to provide our services and meet legal obligations, then delete or anonymize it. We use reasonable safeguards to protect your information, though no method of transmission over the internet is ever fully secure.
Children
Our site and products are meant for adults and are not directed to children under 18. We do not knowingly collect information from children. If you believe a child has given us information, email [email protected] and we will delete it.
Changes to this policy
We may update this policy from time to time. When we do, we will change the effective date above, and significant changes will be communicated where appropriate.
Contact us
Questions about this policy or your information? Email [email protected]